Privacy Policy

Effective Date: October 12, 2026

Exposure Chocolate & Flowers (“we,” “us,” “our”) is operated by Exposure W.L.L, Kingdom of Bahrain. We respect your privacy, and this policy explains how we collect, use and protect your personal information when you visit exposureonline.net, place an order, or contact us.

By using our website or services, you agree to this policy.

1. Information We Collect

When you place an order:

Your name, phone number, email address and billing details
The recipient’s name, phone number and delivery address
Gift messages and any special instructions
Order history and preferences

When you contact us by phone, WhatsApp or email, we collect the details you share with us so we can respond and process your request.

When you browse our website:

Device and browser information, IP address and pages visited
Information collected through cookies and similar technologies (see section 5)

2. Payments

Online payments are processed securely by our payment service providers. We do not store your full card details on our website or systems.

3. How We Use Your Information

We use your information to:

Process, prepare and deliver your orders
Contact you or the recipient about an order or delivery
Respond to your inquiries and custom requests
Send offers and updates, only where you have agreed to receive them
Improve our website, products and customer experience
Prevent fraud and keep our website secure
Meet our legal and accounting obligations

We do not sell, rent or trade your personal information.

4. Who We Share Your Information With

We share only what is necessary with:

Delivery partners, to deliver your order to the recipient
Payment providers, to process your payment
Website hosting and technology providers that help us run our store
Advertising and analytics platforms (such as Meta and Google), as described in section 5
Government or legal authorities, when required by law

5. Cookies, Analytics and Advertising

We use cookies to keep the website working properly, remember your shopping cart and preferences, and understand how visitors use our site.

We may use tools such as Google Analytics, the Meta Pixel and similar technologies to measure website traffic and show you relevant ads on platforms such as Instagram and Facebook.

You can control or delete cookies at any time through your browser settings. Some parts of the website may not work properly if cookies are disabled.

6. Marketing Messages

If you agree to receive offers from us by WhatsApp, SMS or email, you can opt out at any time by replying “STOP,” clicking “unsubscribe,” or contacting us directly.

7. How Long We Keep Your Information

Order records: kept for as long as required for accounting, tax and legal purposes
Customer inquiries: kept for as long as needed to handle your request
Marketing preferences: kept until you opt out

8. Your Rights

In line with Bahrain’s Personal Data Protection Law (Law No. 30 of 2018), you have the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information, except where we must keep it for legal or accounting reasons
Withdraw your consent to marketing at any time

To make a request, contact us using the details below.

9. Data Security

We use secure hosting and SSL encryption to protect your information. However, no method of online transmission is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a new effective date.

11. Contact Us

Exposure W.L.L, Kingdom of Bahrain
📞 +973 17651751 | +973 17333017
💬 WhatsApp: +973 33900030 | +973 38816181
✉️ [email protected]
🌐 exposureonline.net